Terms
Terms of service.
These simple terms explain how ordering, payment and support work when you shop with OneLife.
Orders
All orders are subject to product availability, accurate customer details, and successful payment confirmation. We reserve the right to cancel and fully refund an order if an item is unexpectedly out of stock.
Pricing & product information
We work hard to keep prices, descriptions and stock accurate. Occasionally details may change or contain errors; if a significant error affects your order, we'll contact you before proceeding.
Payments
Orders are confirmed once payment is verified. Card and wallet payments are handled securely by our payment providers. Never share full card details through chat or email.
Delivery, returns & warranty
Delivery times, returns and warranty are covered on their dedicated pages. Please review them for the full details that apply to your order.
Your responsibilities
Please provide accurate delivery and contact information, and use our official support channels for any order issues so we can help you quickly.